Refund policy
Returns
We want you to love every purchase.
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with clear images and your order details.
Returned products must:
- Be unused and unwashed
- Have original tags attached
- Be returned in original packaging
- Be free from stains, perfumes, or alterations
Products that do not meet these conditions may not qualify for returns.
Exchanges
We offer size exchanges subject to product availability.
Exchange requests must be raised within 7 days of delivery.
If the requested size is unavailable, customers may receive store credit or another suitable resolution.
Cancellation
Orders can be cancelled only before dispatch.
Once the order has been shipped, cancellations cannot be accepted.
Refunds
After the returned product successfully passes quality inspection, refunds will be initiated.
Refunds are generally processed within 7–10 business days and will be credited to the original payment method.
Shipping charges (if applicable) are non-refundable unless the return is due to an error on our part.